message_received event is sent to Insurance Company when claimShop module receives a message from a service partner inside Repari & Valuation module.
{
"eventType": "message_recieved",
"payloadVersion": "1.0.0",
"correlationId": "8b543f3e-869c-4e97-95fe-9a2d37b87321",
"timestamp": "2016-12-01T11:36:10.0556195Z",
"case": {
"number": "2202502252",
"token": "b.9e28f37f-4495-4b26-8654-10db263fd618",
"caseType": "PropertyClaim"
},
"to": {
"fullName": "claim handler dude",
"username": "hc",
"userType": "ClaimHandler"
},
"from": {
"fullName": "Hans Jørgen",
"username": "HJ",
"userType": "ServiceProvider",
"email": "hj@svc.dk"
},
"message": {
"subject": "some subject",
"messageContent": "some messagee content"
}
}| Attribute Name | Description |
|---|---|
| #Case | Case related information |
| case.uuid | Unique id for the case |
| case.number | The caseNumber is the identifier for the case received from Insurance Company |
| case.externalclaimId | External claim Id is unique to the specified case and provided by Insurance Company |
| case.token | Case token - using this token customer always get the case related information |
| case.caseType | The caseType determines the kind of case - contentClaim, propertyclaim |
| timestamp | Time stamp when the event is created |
| correlationId | Scalepoint internal Id |
| payloadVersion | Version of the payload, in case if we do any breaking changes we will update this version |
| eventType | Type of the event. Fx. case_settled, claim_updated |
|#To | TO whom the message refers to |
| to.fullName | Full name of the person to whom the claim should be assigned |
| to.username | User name of the person to whom the claim should be assigned |
| to.userType | User Type of the person wto whom the claim should be assigned Fx. user or admin |
| #From | From whom the message has been sent |
| from.fullName | Full name of the person to whom the claim should be assigned |
| from.username | User name of the person to whom the claim should be assigned |
| from.userType | User Type of the person wto whom the claim should be assigned Fx. user or admin |
| from.email | User email |
| Message | Actual Message Object|
| message.subject | Subject of the actual message |
| message.messageContent | Content of the actual message |