Sandbox migration

User access

In order for insurance company (IC) users have access to a Sandbox ClaimShop, IC needs to provide a list of such users (full name, nickname, email).

NOTE: this is not needed if SSO (Single Sign On) is enabled between ClaimShop and specific IC.

Integration

Here are listed all the changes that need to be done in order to migrate integration between ClaimShop and IC core system

Authentication

OAuth2.0 is used for authentication all Scalepoint APIs. For this purpose spicific OAuth clientId is created for Sandbox environment. IC needs to provide a public key as base64 DER encoded certificate

API URL: https://sandbox-accounts.scalepoint.com/connect/token

for more details see documentation

Unified Case Create API

API URL pattern: https://sandbox.scalepoint.com/api/integration/<country>/<tenant>/<version>/case

Example: https://sandbox.scalepoint.com/api/integration/dk/abcinsurance/v1/case

for more details see documentation

Unified Events API

For more details see documentation

Long polling

API URL pattern: https://sandbox.scalepoint.com/api/events/<version>/<country>/external/<tenant>/receive

Example: https://sandbox.scalepoint.com/api/events/v1/dk/external/abcinsurance/receive

Webhooks

If webhooks are used to send events to IC, then webhook configuration needs to be provided (API URL(s), auth cridentials).

Settlement API

API URL pattern: https://sandbox.scalepoint.com/webapp/ScalePoint/<country>/case/<tenant>/revision/<revisionToken>

Example: https://sandbox.scalepoint.com/webapp/ScalePoint/dk/case/abcinsurance/revision/<revisionToken>

for more details see documentation

ScalepointID

If ScalepointID runs stand-alone with no federation the IC administrators or privileged users should control the users in https://sandbox-accounts.scalepoint.com/manage/

If ScalepointID is connected with IC active directory though federation please check that the url for federation in federation settings (Metadata URL) in https://sandbox-accounts.scalepoint.com/manage/ are set up correctly and that sandbox-accounts are allowed access

Scalepoint Audit CostControl

The EasyClaim system on sandbox.scalepoint.com/ecx are linked to https://sandbox.scalepoint.com/Audit/. Rules should be updated here to have effect on claims in the sandbox environment

Policy Validation

Policy validation need a URL to search for policy. The value from test is migrated. Please ensure that sandbox.scalepoint.com are whitelisted and have access. The server sandbox.scalepoint.com have same IP range as production