Service Partners Integration Testing Before Go Live

This page provides the information for both Scalepoint & service partners to do acceptance testing before go live.

Invoices

  • Invoices must be send to
  Scalepoint Technologies Denmark A/S
  Aldersrogade 8
  2100 København Ø
  TLF 88 81 80 02
  CVR nr. 3830734
  • Invoices shall be send via mail to: invoice.dk@scalepoint.com only in PDF-format.
  • Account statement (Kontoudtog) and questions about missing payment must be send to adm@scalepoint.com
  • Invoices should be send as they are made and not every 14. day or every mounth
  • Scalepoint need the ordernumber (7 digits) on the invoice. this must be in the same colum on the invoice template as the invoice is read automatic.
  • There should only be one order per invoice - no invoice collection
  • Invoicenumber must be on the invoice and this number cannot be reused.
  • Payment details (Betalingsoplysninger) must always be in the invoice.
  • Only one creditor for each suppier unless a corresponding debitor for the suppiler has been created
  • Invoices for proof of purchase (købsbevis) must not include VAT and it should be clear though the invoices whether the invoice is a proof of purchase or a giftcard. (Gift card do not need VAT)
  • Payment details is always 30 days. other deadlines MUST be cleared with Finance
  • Late fee (rykkergebyr) and interest (renter) is not something Scalepoint will accept
  • Scalepoint do not make overseas transaction (udenlandsoverførsler) as a consequence if a danish suppiler send a order to a noweigin or swedish company the invoice must be in the the invoice must be in original invoice currency. the invoice should also include an account number (kontonummer/bankgiro) to the given country
  • If the suppiler make the invoice from the danish company to another contry then they must remenber not to incluce VAT (moms) as this is not nessesary, instead it need to be registered as EU VAT (EU moms)
  • Special agreement MUST be approved by Finance through mail before the supplier is involved

Scalepoint vs Service Partner Test before going live

The follow scenarios are what you need to test

  • Remember the push/pull ID has to be the same.
  • Send Task to Service Partner With and without attrachment
  • Send communication to Service partner BEFORE reply
  • Send communication to Service partner AFTER reply
  • Reply on a task Without Invoice and With invoice
  • Credit note accept reject on all of the above
  • Total damage (Husk at få SePa til at sætte "Totaldamage" ind som det første i "servicePartnerNote", da der ikke er noget SP UI der viser totalskade)
  • Remember to integrate bank information (reg number, acount number etc)
  • Cancel (Annuller) task
  • Test CompanyID
  • Status message is recived correctly from SePa
  • Test status updates (tab'en) i ClaimShop
  • Max out the repair price for SePa (at the moment the have to calculate this by themself through our prices.
  • Dates for invoices
  • Send different brands (Apple, Samsung, Huawei, Motorola, Nokia
  • Send and receive Scandinavian
  • Test of scandinavian letters ÆØÅ and ÄÖ in communication, attachment, customer name, and produckt.