task_created event is sent to IC so that a claim handler could take some action related to that claim. For example, scalepoint platform could send the result from Audit rule engine so based on the result a claim handler could take action.
{
"success": true,
"statusCode": 0,
"payload": {
"evaluationResult": "ManualEvaluation",
"newAssigneeType": "Field",
"newAssigneeId": "td_admin",
"isSelectedForTraining": false,
"triggeredRules": [
{
"name": "iPhone in description",
"publicMessage": "",
"internalMessage": "[{\"ClaimLineId\": \"1\", \"reason\":\"Line contains iPhone in product description \"},\n{\"ClaimLineId\": \"2\", \"reason\":\"Line contains iPhone in product description \"}]",
"messageFormat": "json",
"messageType": "array"
},
{
"name": "Replacement price limit",
"publicMessage": "",
"internalMessage": "[{\"ClaimLineId\": \"2\", \"reason\":\"Claim line Replacement price exceeds the limit of 500\"}]",
"messageFormat": "json",
"messageType": "array"
}
]
},
"eventType": "taskCreated",
"payloadVersion": "1.0.0",
"correlationId": "158eb106-64fb-4801-b5c2-36a5005e511e",
"timestamp": "2017-10-24T09:52:27+0300",
"case": {
"uuid": "18cc9226-47bd-4fca-a115-d40f67e3dd33",
"number": "claimnumber1",
"externalClaimId": "externalReference1",
"token": "6b1b9e58-1fd7-4077-89cd-65bdb81d0aa3",
"caseType": "contentClaim"
}
}| Attribute Name | Description|
| ----------- |:---------------------- |
| Case | Case related information|
| case.uuid | Unique id for the case|
| case.number | The caseNumber is the identifier for the case received from Insurance Company|
| case.externalclaimId | External claim Id is unique to the specified case and provided by Insurance Company|
| case.token | Case token - using this token customer always get the case related information|
| case.caseType| The caseType determines the kind of case - contentClaim, propertyclaim|
| timestamp| Time stamp when the event is created|
| correlationId| Scalepoint internal Id|
| payloadVersion| Version of the payload, in case if we do any breaking changes we will update this version|
| eventType| Type of the event. Fx. case_settled, claim_updated|
| Payload | |
| payload.evaluationResult | Evaluation result recieved from Validation engine. Possible values:
'Approve' - used for automatic approval (e.g. automatic claim settlement)
'ManualEvaluation' - the result should be considered manually
'Reject' - used for automatic rejection |
| payload.newAssigneeType | |
| payload.newAssigneeId | |
| payload.isSelectedForTraining | |
| payload.triggeredRules.name | Name of the Business rule in Validation engine, which was broken |
| payload.triggeredRules.publicMessage | |
| payload.triggeredRules.internalMessage |Message from Validation engine with a reference to a reason why Business rule was broken. The reason from internal message is reflected in ClaimShop. |
| payload.triggeredRules.messageFormat | Format of message received from Validation engine |
| payload.triggeredRules.messageType | Type of message received from Validation engine |
| success | True if sending of claim data to Validation engine was successfull |
| statusCode | Status of sending data to Validation engine request |